+ How do I get a spot in your Child Care program?

A registration package has to be fully completed to ensure you have a spot. If you are pre-registering for one of our programs, an office staff will accept the application and have a Child Care Coordinator or the Program Manager review it. Upon review, if there are any questions or concerns regarding the registration package then a Childcare Coordinator will phone you to clarify their questions or schedule a meeting with you.

+ How long after I submit my paperwork until my child can start?

As long as the paperwork is complete and the Child Care Coordinator does not have any concerns that need to be addressed, your child can start the day they are registered. Registration papers must be onsite prior to your child’s engagement in the program.

+ What makes your program different from others?

Big Brothers Big Sisters offers flexible Child Care options to meet the needs of the community. If it is a full time space, part time space, or just a day here or there that you are looking for, we are able to accommodate you.

All of our Child Care spaces offer snacks and skill development. Our School Aged Care and Preschool provides a snack that consists of two food groups and a weekly field trip that is designed to expose the children in our programs to new skills and experiences in our community.

Our all day camps serve a morning and afternoon snack and multiple field trips a week that match our themes. Every camp week is created around a theme picked by our Child Care Coordinators. Themed snacks, crafts and field trips make sure your child has a great time!

+ How much does your program cost?

The prices vary depending on the program. Refer to our Current Fee List above to see our full price list. If you have questions about what type of care is right for you, call our office at 250-563-7410 or fill out the inquiry form below.

+ I cannot afford Child Care, what support do you offer?

We accept the BC Government Child Care Subsidy. Canadian Tire Jumpstart also provides funding for children's activities. Please contact us for more information.

+ I do not need Child Care but I cannot make it to pick my child up from school everyday, can you pick my child up and drop them off for me?

Transportation is available, although can only be provided to child(ren) attending schools that we are already providing service to. You will still need to complete a registration form, please contact us.

+ My child is still in a 5-point harness, do I need to provide one for them to use?

Big Brothers Big Sisters provides car seats for all our Child Care programs; a booster seats or 5-point harnesses is provided for every child registered.

+ Who will be with my child on a day to day basis?

All of our Child Care staff meet the requirements of Northern Health Licensing. Employees are 19 years or older, have a valid First Aid certificate, a clean Criminal Record Check and at least 20 hours of education in a child development related field.

The drivers of our shuttles have valid class 4 licenses and clean Criminal Record Checks.